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Professional photography
Quality stills that make your property stand out.
Lettings & management fees
Straightforward fees, no surprises — choose the level of service that suits you.
Book a free lettings valuation Why let with usNo surprises
Our landlord packages
Whether you want us to simply find you a good tenant or take the whole lot off your hands, here's exactly what it costs and what you get. Most of our business comes from landlords who've stayed with us and recommended us.
Find a Tenant Only
Un-managed
- One-off finder's fee — one month's rent + VAT
(1.2 months' rent inc VAT) - No ongoing fees
Fully Managed
Our most popular service
- Finder's fee — one month's rent + VAT
(1.2 months' rent inc VAT) - Management fee — 10% + VAT per month
(12% inc VAT)
Fully Managed + Rent Guarantee & Legal Cover
Complete peace of mind
- Finder's fee — one month's rent + VAT
(1.2 months' rent inc VAT) - Management fee — 15% + VAT per month
(18% inc VAT) - Subject to tenant reference approval.
| Example on an £800 pcm let | One-off finder's fee | Ongoing management |
|---|---|---|
| Find a Tenant Only | £800 + VAT = £960 | — |
| Fully Managed | £800 + VAT = £960 | 10% + VAT = £96/mo |
| Fully Managed + Rent Guarantee | £800 + VAT = £960 | 15% + VAT = £144/mo |
All fees are shown both plus VAT and inc VAT (VAT currently 20%).
Marketing that works
Every package includes
Whichever service you choose, your property gets the full marketing treatment.
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2D floorplan
Showing the total square footage.
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To Let board
Working for you around the clock.
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Portal advertising
Rightmove, OnTheMarket, Facebook, our website and Google Business Profile.
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Window display
Internal and window-display property card at Crowther House.
✉️
Email campaign
Sent to our database of waiting tenants.
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Accompanied viewings
We show every prospective tenant around ourselves.
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Feedback & advice
Honest updates on interest and how to improve it.
Choose your level of service
Tenant-Find vs Fully Managed
| Service | Tenant-Find | Fully Managed |
|---|---|---|
| Referencing of prospective tenants | ✓ | ✓ |
| Legal documents drawn up and signed | ✓ | ✓ |
| Help with required legal certificates | ✓ | ✓ |
| Access to our large database of tenants | ✓ | ✓ |
| No need for tenants to contact you direct | ✓ | |
| Quarterly inspections | ✓ | |
| Full maintenance support via our trusted contractors (Fixflo) | ✓ | |
| Detailed inventories, check-ins and check-outs | ✓ | |
| Collection of rent and deposit | ✓ | |
| 24-hour out-of-hours emergency line | ✓ | |
| Rent paid to you by standing order, with a monthly statement | ✓ | |
| Anti-Money-Laundering (AML) checks | ✓ | |
| Automatic renewal of legal certificates | ✓ | |
| Renewal and negotiation of any new lease | ✓ | |
| Deposit held in the DPS scheme | ✓ |
Holding deposits and inventories aren't included with the un-managed service. We can carry out an inventory on request, for an additional charge.
For tenants
Information for tenants — permitted payments
Renting through us is refreshingly simple. The payments we'll ask you for are:
- Holding deposit — one week's rent. This reserves the property while we reference you, and comes off your first month's rent.
- Security deposit — five weeks' rent, protected for you in the Deposit Protection Service (DPS).
- Rent — as set out in your tenancy agreement.
The only other charges that can ever apply are the standard 'default' ones — and only if something goes wrong:
- Late rent — if rent's more than 14 days overdue, interest at 3% above the Bank of England base rate.
- Lost keys or security devices — the reasonable cost of replacing them, and changing the lock if needed.
No admin fees, no referencing fees, no renewal fees, no check-out fees — in line with the Tenant Fees Act 2019.
Regulated & protected
Client money protection, redress & deposits
You're in safe hands — your money and your tenants' deposits are fully protected.
Member of the safeagent Client Money Protection Scheme (accreditation A7439) — your money is protected, with no inner claim limit.
Member of The Property Ombudsman (membership D14622) — independent redress, so there's always somewhere impartial to turn.
All tenant deposits held in the Deposit Protection Service (DPS).
Book a free lettings valuation
Thinking of letting your property, or want a straight answer on what it'd rent for? Tell us about it and we'll be straight back — honest advice on what it's worth and which service makes sense for you.
Prefer to talk? Call us on 01298 214441.